Frequently Asked Questions

Below you’ll find a list of commonly asked questions and some hopefully helpful answers. If you don’t find the answer to a question anywhere on this site please use our contact form and let us know how we can help!

How long will it take to get my order?

We do our best to get all the orders out to you as soon as we can; however considering most of our items can be personalised it can take 10 working days from you placing your order to our dispatching it. If you place a custom order that requires design work that can vary and it’s best to ask us when you’re placing the order if you need it for a specific time.

Where do we deliver?

We offer delivery to the United Kingdom, Canada the United States of America, and Australia. Some exemptions apply, if you need posting to one of the excluded areas or to a place not listed here please contact us for more details.

Custom orders, embroidery and wholesale orders?

The answer is yes, yes and yes!

We started out life and embroiders and still offer embroidery/print services for companies, school, sports clubs basically if your require embroidery we can hook you up. Please fill in the contact form with your details and requirments and we’ll be intouch!

Custom orders are also a big yes! If you’re dreaming up a design let us bring your ideas to life. Again fill in the contact form and we’ll drop you a line.

If you would like to stock any of our Cool Calm Collection items please fill in the contact form with all your details and we will be intouch with wholesale prices.

Do you work with bloggers?

YES! We love working with bloggers. We work really hard to collabrate with bloggers/influencers that reflect similar values to us and share a passion for a personalised life. If this is you get in touch through our contact us page. Please clearly mark that you are a blogger and sending links to your blog and socials! We are far more interested in fit than followers so don’t be put off contacting us just because you don’t have Beyonce level followers!